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At GreenNestSE, we understand the excitement of receiving your new potted plants and garden décor, and we are committed to getting your order to you quickly and safely. Whether you’re brightening up your home, garden, or office with our beautiful plants, we strive to make the shipping process as easy and efficient as possible.
Shipping Rates & Free Shipping Offer
We offer affordable shipping rates to ensure you can enjoy your new plants and planters without worrying about high costs. Here’s a quick look at our shipping policy:
- Free Shipping on Orders Over $49.99: For orders over $49.99, we are pleased to offer free standard shipping. This is our way of saying thank you for choosing GreenNestSE to bring nature into your home.
- Shipping Fee for Orders Under $49.99: For orders under $49.99, a flat-rate shipping fee of $4.99 will be applied at checkout. We believe this fee is a small price to pay for getting beautiful plants delivered straight to your door!
Processing & Delivery Time
Once your order is placed, our team works diligently to process and ship it as quickly as possible. Here’s what you can expect:
- Order Processing: Orders are typically processed within 1–2 business days. During peak seasons, processing may take a little longer, but we always aim to get your plants shipped promptly.
- Shipping Times: After your order has been processed, delivery times depend on your location and the shipping method selected. Typically, standard shipping takes between 5 to 7 business days to arrive. Please note that some remote areas may experience slightly longer delivery times.
- Expedited Shipping: If you need your plants sooner, we offer expedited shipping options. Please reach out to our customer service team at [email protected] if you’d like to discuss faster shipping methods for your order.
Packaging & Care
We take great care in packaging your plants to ensure they arrive safely and in the best possible condition. Each plant is carefully secured in protective packaging to prevent damage during transit. While we do our best to handle each plant with the utmost care, please be aware that certain plants, especially delicate ones, may require special handling. If your plant arrives in less than perfect condition, please contact us immediately so we can resolve the issue.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. This allows you to follow your plant’s journey and know exactly when to expect its arrival. If you encounter any issues with tracking or delivery, feel free to contact us at [email protected].
International Shipping
Currently, we only offer shipping within the United States. However, we are constantly looking for ways to expand our reach and bring the beauty of plants to customers around the globe. Stay tuned for updates on international shipping in the future!
Shipping Issues & Delays
While we do our best to ensure timely delivery, shipping delays can occasionally occur due to factors outside our control, such as weather, holidays, or logistical challenges. If there are any delays with your order, we will keep you informed every step of the way.
If you experience any issues with your order, such as damaged items or missing products, please don’t hesitate to reach out to our customer service team at [email protected]. We will work with you to resolve the issue quickly and to your satisfaction.
Contact Us
If you have any questions or need further clarification about our shipping policy, please don’t hesitate to reach out. Our friendly and knowledgeable customer service team is here to help. You can email us at [email protected], and we’ll be happy to assist you with all your shipping needs.
Thank you for shopping with GreenNestSE. We’re excited to help you grow your green space and bring a touch of nature into your life!